Social affairs

MOTIVES

MOTIVES – Measuring Organisational Training: Illustrating Value, Economic and Social

This project was initiated to motivate SMEs to implement and invest in training for the workplace (particularly for low skill workers).

The Partnership is developing a web based training evaluation toolkit, which aims to show employers the social and economic value of training outcomes and impacts. This toolkit is underpinned by the European Common Quality Framework (ECQF) and the Social Return on Investment (SROI) models.

The core partnership consists of 6 organisations representing five countries, Ireland, Austria, Hungary, Italy and Germany The project has developed a strong partnership with European organisations the majority of whom are engaged in working with employers in supporting VET provision to the needs of the labour market. The partnership therefore has a remit to publicise the project results within their professional networks.

Results

  • Research report indicating the national and European context
  • Evaluation toolkit and associated web framework with programmed reporting application for measuring the social and economic return on investment from training for SMEs
  • Training module for practitioners and associated training pack
  • Scientific report illustrating the key findings from the pilot of toolkit

Project duration

October 2010 till September 2012

Project Partners

  • Hafelekar Unternehmensberatung (Austria)
  • Ballymum Job Centre – Dublin (Ireland)
  • ANTARES s.r.l. – Rom (Italy)
  • Heves Megyei Kereskedelmi és Iparkamara – Erlau (Hungary)
  • Euregio Qualifizierungs- und Technologieforum – Ahaus (Germany)
  • Institute for the Development of Employee Advancement Services – Dublin (Ireland)
  • Stadt Münster (Germany)

Care-Evaluation Tyrol

Evaluation of inpatient care in Tyrol

The project “Evaluation of inpatient care for the region of Tyrol” serves as a review and further development of the financial environment and the quality standards for inpatient care in Tyrol. The operational project objectives are the three working groups: general economic conditions, care and support framework and future care system assign Tyrol.

Objectives of Working Group 1: general economic conditions

  • Developing estimations for costs of Tyrolean residential and nursing homes based on a catalog of services
  • Determining a cost-recovery tariff for the service catalog of the Tyrolean residential and nursing homes based on a newly developed cost center accounting for the years 2008 and 2009
  • effective, transparent and fair distribution of resources of the cost object

Objectives of Working Group 2: Care and support frame

  • care mandate and performance catalog for the Tyrolean residential and nursing homes
  • Definition and description of a “reasonable care”
  • Development of criteria of qualification for care and maintenance in Tyrolean residential and nursing homes

Objectives of Working Group 3: Future care system Tyrol

Based on an assessment of the current status, problem analysis and evaluation (SWOT analysis), the following points are selected as targets for the working group:

  • Principles for the long-term development and future models of care and care facilities, taking into account the financial feasibility
  • Guidelines for new alternative models for the care and maintenance as well as the focus on special care and nursing services and facilities in relation to a medical supply
  • Networking Strategies for inpatient, day-care and mobile care and nursing care services

At the end of the project period, an outcome document was written, which presented, prioritized and, following the basis points, discribed. the proposals for action. The vast majority of recommendations for action comes directly from the group work. Some aspects have also been introduced by the facilitator.

Client

Land Tirol

Project duration

May 2010 till September 2011

Study Migration Salzburg

Study of the labour market situation for migrants in Salzburg – implementation concept

The target of the research study was to point out the situation of migrants on Salzburgs labour market and to provide policy recommendations.

The study consists of three parts which aim to:

  • analyze social demographic features of the target group in Salzburg concerning the labour market (analysis)
  • consider experiences and required basic conditions of several stakeholders (qualitative part),
  • evaluate proved and in other countries successfully implemented methods regarding good practice samples (recommendations for action)

The analysis referred to current workings in Austria and, moreover, showed additional requirements of a solid data base for TEP Salzburg. The AMDB („Arbeitsmarktdatenbank von AMS und Hauptverband“ – labour market data base of AMS and main association) was primary used as data basis. So did the MZ-AKE (Microcensus – labour survey) and the SILC (statistics on income and living conditions). Those data guaranteed a very current and well-founded information base. Additionally, “invisible persons” (= currently not in training, nor in job, nor any care obligations, at an employable age) were taken into consideration. Already realized studies were evaluated and additional interviews were held within the scope of the qualitative part. This part aimed to utilize important stakeholders, their experiences and resources for sustainable labour market integration. Recommendations for action reflect key results from the first two parts and provide a “good practice” collection gathered by other Austrian provinces and within European context. The approach therefor was an already implemented collection of good ideas and moderated processes by ZSI and ILO (International Labour Organisation).

Client

Land Salzburg

Project duration

April 2009

Project Partners

Hafelekar Unternehmensberatung
ZSI – Zentrum für Soziale Innovation, Wien

Join In a Job!

Remove entry barriers to the labour market!

The Project aims to identify barriers for young migrants – from 15 to 24 years – and to (re-)integrate them into the labour market. By transferring and adapting the JOIN IN A JOB! method in the partner countries many coaches and career guidance officers should learn and apply the method. The aim is (re-)integration in the labour market.

JOIN IN A JOB! contains a career guidance method set developed specially for working with young migrants. A resource and competence oriented process combines questionnaires and diagnostic tools to guide clients on their way to a job or further education. The method consists of three stages depending on the individual client’s need:

Initial Assessment – need for information:
providing basic information about how to find a job or an apprenticeship, shaping main goals.

Intense Assessment – need for guidance and care:
providing individual advice in areas of need (e.g. legal, housing, migration aspects) and an empowering set of tools within the Job Box for career guidance.

Job Box – need for career guidance:
a fur­ther intense assessment, dealing with case ma­nagement and professional care in situations where social integration of the individual has to be set as a first step. This com­prehensive volume of handouts, instructions, case studies and documents help to create an individual training and education portfolio including clients informal and non-formal competences.

Results

  • An edited fieldbook provides the basic for the proper use of the instruments, contains contributions by the partners regarding their training activities, phases and impacts on VET systems
  • Trainings for master coaches and career guidance officers to transfer and use the counselling method
  • National reports, web site and communication platform

Project duration

October 2008 till September 2010

Publication and Web

Paul Schober
Join in a Job!
Practitioner’s manual. A career guidance method for migrants
ISBN 978-3-7065-4971-4
Information by publisher

The CD_ROM attached to the book “Join In a Job! Practitioner´s manual. A career guide for migrants.” contains county-specific Tools for career guidance officers.

Project Partners

Study Welfare in Upper Austria

Study of social welfare organizations in Upper Austria

The scope of this research study are the structures of elderly care in Upper Austria. Questions of the request were treated methodically and professionally in respect of the scientific standards. Hereby the authors of the study should exceed a segmented view of elderly care. Moreover and in addition, concrete measures to optimize the existing systems should be proposed and evaluated. An extensive analysis includes tasks, structures, financing and efficiency of the social welfare associations. Therefor a well structured and analytically separated view at all three system levels (APH, mobile services, SHV, SO) was necessary. Althoug the central focus of the study is elderly care, additional tasks and services of the SHV (social welfare association)also considered should also be put into consideration.

The four social welfare associations Braunau, Linz-Land, Perg, Steyr-Land and Steyr have been chosen for a deepening analysis. Built on that, the situation is to be drawn on state level.

PART 1 includes the analysis of existing systems of the regional providers of social welfare. Hereby, in particular the currently performedtasks and the organization, regarding structures and processes, were analyzed, and structural particularities were brought out. All existing documents were taken into account to establish a research report.

PART 2 gives an overview of middle and long term financing. Considering prospective demographic developments and other system components a forecast calculation was prepared.

PART 3 focussed on an extensive evaluation of any possibilities to adapt the organization’s structure. Hereto all three system levels were analyzed: Mobile and stationary services, Social welfare associations and social departments in cities with an own statute

Client

Land Oberösterreich, Social Services

Project duration

March till October 2008

Project Partners

Hafelekar Unternehmensberatung
MCI Management Center Innsbruck, Department Social Work, Department Business & Management

COMMAMED

Spreading and communicating the idea of MAMED

The COMMAMED project is a Leonardo-Accompanied Measures-funded project in scope of MAMED – an international network dedicated to socially inserting vulnerable people like people with disabilities and long term unemployed persons by collecting and recycling medical devices and training concepts. COMMAMED´s aim is to communicate MAMED and spread MAMED information.

Therefore MAMED meetings were carried out in the European partner regions with institutions and/or organizations in order to exchange opinions and to elaborate possibilities to develop MAMED activities. The focus was on training concepts.

Hafelekar´s assignment is to identify local potential partners, to provide them with information and to actively dessiminate the idea of MAMED. For this purpose goodpractice experiences and materials concerning medical equipment were exchanged between the transnational partners. Publication and translation ofdocumentary material in all participating languages is planned.

Project duration

October 2009 till November 2011

Project Partners

Evaluation SOS Children’s Villages

Evaluation of funding opportunities for facilities of SOS Children’s Villages Austria

The project focuses on 6 consulting and therapy facilities of the SOS children´s village Austria in different provinces. The offers of these facilities vary widely; they have partly grown historically and just a small part focuses on the typical SOS target group. The aim was to evaluate the funding worthiness of these facilities regarding their allowability of performed services in order to obtain additional financial resources. Therefore, funding authorities on local, regional, national and EU-level were taken into account. In order to use the varieties of possibilities to the full, the evaluation was taking place in the following way:

  • basic research for the conflation of existing concepts and their evaluation
  • creation of a grid for the segmentation of the facilities´ offers by particular criteria, by taking under consideration their independency and field of activities
  • research of potential funding authorities on local, national and EU-level, based on the range of services
  • selection and documentation of funding possibilities

The final report was completed with the estimation regarding the probabilities of success and concrete recommendations for actions were given. SOS children´s village Austria used the final report as basis for decision-making in order to ask for third party cost absorption.

Project duration

March till October 2007

Client

SOS Children’s Villages Austria, Department for quality management

Join In

Qualification and counselling for young migrants

The aim of the EQUAL project Join In was the integration and re-integration of young migrants into the labour market and into qualified jobs. Within the scope of five subprojects, networks in-between teenagers, migration experts and disseminators were built-up and different training and career guidance offers were elaborated. Some offers aimed at parents of the adolescents. A Mongolian yurt served as a hub for diverse projects with which Join In was going on a Tyrol-tour. Within the scope of this project intercultural career guidance instruments were developed for the recognition of individual educational needs and for the visualization of job-relevant and particularly intercultural competencies. Furthermore methods and instruments for job placement were provided (case management), which were adapted to the respective placement obstacles of young migrants.

Results

  • Elaboration of intercultural clearing- and counselling methods in 5 modules
  • Organisation of the JOIN IN information fair – give young migrants a chance!
  • Numerous activities together with the partners: conventions, workshops, lectures for the teenagers as well as for the parents
  • database “Tyrolean migrant-compass” and implementation of an internet platform/website
  • Publishing of a handbook „teenagers without chance?“ that examine the situation of young people with migration background in country comparison
  • Brochure „4 steps to a job“, that describes all relevant information on the topics career decision and job search for young people with migration background in a well-arranged form
  • Publishing of a practitioner handbook “Join in a Job!”

Project duration

July 2005 till June 2007

Project Partners

Funding

Supported by funds from the European Social Fund (ESF) and the Austrian Federal Ministry for Education, Arts and Culture.

Integration City of Salzburg

Integration concept for the city of Salzburg

Hafelekar Unternehmensberatung was charged by the city of Salzburg to determine an integration concept for Salzburg. This includes all essential guidelines, targets, issues and measures for a broad and well structured municipal integration policy. The project´s goal was to achieve changes in social, political and administrative terms of awareness regarding the integration of migrants. Integration should become a cross social concern.

To guarantee a balanced comprehensive integration of all relevant groups, five working teams were created to determine the main problem area and range of action. Based on that, the teams elaborated specific measures, offers and activities, all aimed at supporting integration. The working groups included representatives of NGO´s and religious communities as well as representatives of migrants, the city council, politics and other relevant communities. In March 2006 the core recommendations were presented within a press conference.

Hafelekar was in charge of the process arrangement and moderation and compiled two studies:

  • A secondary research was generated including all available data and facts regarding the situation of migrants in Salzburg.
  • A further study considered the present legal and social situation of migrants living in Austria facing different social areas like labour and housing market, education, health and politics. The study addressed especially the issue of women and media.

Project duration

2005 till 2006

Client

City of Salzburg

Project Partners

Hafelekar Unternehmensberatung
ZeMiT – Zentrum für MigrantInnen in Tirol

Needs analysis GW Tirol

qualitativ and quantitativ demand study for Geschützte Werkstätte Tirol

The GW Tirol (Geschützten Werkstätte Integrative Betriebe Tirol GmbH) planned to establish a new facility in order to create jobs for people with disabilities. Hafelekar was commissioned to research through quantitative and qualitative methods whether the target group is large enough for it.

Therefore, in a first baseline study, the following steps were undertaken:

  • Written survey of 86 villages
  • Data collection at the Federal Social Welfare Office Tyrol
  • Data collection at the Employment Service
  • Expert Interviews with professionals from the AMS, BSD, Land Tirol Social Services and ARBAS Tirol Arbeitsassistenz

Built on this first results, a qualitative study was developed based on the following data:

  • Written survey of 200 people with disabilities in the country districts of Innsbruck, Imst, Landeck and Reutte
  • Written survey of 150 people – who have come as a target group in question
  • Telephone interviews with 33 selected individuals who have responded to the written survey and possible interest could be seen at a job.

Project duration

2001

  • Client

GW Tirol (Geschützten Werkstätte Integrative Betriebe Tirol GmbH)

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