Empowerment for Pandemias

Learning from CoVid19

The project “Empowerment for Pandemias – Learning form CoVid19” started on April 1, 2022. The three years project is funded by the EU program Erasmus+. UMIT TIROL, Austria, is the project coordinator.

The project focuses on the development of a professional education and training program for professionals and decision makers working in Public Health. The aim is to strengthen the individual and organizational resilience in times of crisis. The collected experiences and knowledge around CoVid19 will be incorporated into the training program. It is being implemented jointly with the University of Gloucestershire, the Technical University of Deggendorf, the European Academy of Bolzano, Hafelekar Unternehmensberatung Schober GmbH and the Portuguese partner Immersive Lab Lda.

Based on empirical research around Covid19, the project team will define the required competencies that significantly strengthen individual and organizational resilience, and subsequently operationalize them into innovative learning experiences.

A mix of different learning environments is used for this purpose:

  • With the establishment of an assessment tool, individual and organizational resources can be evaluated.
  • Furthermore, the partners are developing a web-based training, in which micro-learning units enable self-determined learning.
  • These will be supplemented with online seminars and face-to-face units.
  • One focus is the development of simulated crisis case studies, based on real experiences, that will support the participants to learn a more efficient handling of complex problem solving and coping strategies.

Project duration

April 2022 to November 2024


Website: Empower4pandemias

LinkedIn – Empower4pandemias


This project has been funded with support from the European Commission. This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

Perspectives on education

Exploration of teenage life and their learning environments

The central objective is the exploration of teenage life and learning environments, to be able to analyze differences in educational participation and develop new learning formats for the training and education of young second-generation immigrants.

The content of the project is divided into different work packages, of each of them characterized by the use of different scientific methods. First, with the help of an analysis of the micro-census data and the Labour Force Survey, there is drawn a map of the education regions of Austria. This provides initial findings on the causes and differences in educational participation among youngsters of the second generation, facilitates a hypotheses regarding adolescent learners and motivates the subsequent selection of interviewees.

In the further course, quantitative data receives a qualitative deepening and widening. Using narrative interviews, young people all over Austria will be interrogated about their study habits, learning experiences, learning sites, learning motivations and learning contents. Based on these youthful self-images, learning types will be developed and described. Then, in group discussions with young people, questionnaires are developed in order to quantify the learning types. Finally, this quantification is carried out using a standardized survey of young people who are on the second education (eg evening classes, AMS measures) and young people not completing any formation. Based on these results and in collaboration with the target group (young people, trainers) follows the development of new learning formats and scenarios for the training and education of young people in continuation education.

For the processing of theoretical questions, for the discussion and review of research methods, for the reflection of the project’s progress and finally for the qualification of the results, there will be carried out a scientific monitoring project throughout the course of the project.

Conclusively, in order to achieve the mainstreaming of the results, decision makers and opinion leaders will be informed of the project results within the framework of workshops .

Project duration

2012 till 2014

Project Partners


Funded by the European Social Fund and the Federal Ministry for Education, Art and Culture (bmukk).


Paul Schober, Josef Zelger, Margit Raich, (Eds.)

GABEK V – Werte in Organisationen und Gesellschaft
GABEK V – Values in Organizations and Society

Innsbruck, Wien, Bozen: Studienverlag 2012

ISBN: 978-3-7065-5083-3; 400 Seiten; EUR 41,90

Short description:
The GABEK ® Volume V summarizes applications of the method that have been reported in the VIII International GABEK Symposium in Sterzing.

In this anthology, GABEK projects are described, in which valuations of the affected people are reflected. This involves an invitation to a dialogue on values, goals and opportunities for development of individuals, as well as of different organizations.

The importance of such dialogue has lead to the development of new tools within the software WinRelan®, created for GABEK®. These tools that represent values and goals allow for a comparison and interpretation of rating systems and for the weighting of values and goals.

DaD Study Lienz

Demand and development study for care of the elderly in the district of Lienz

In the district of Lienz multiple system partners ensured the formal care and care of old people. In order to meet the challanges of the future in demand and economics, a holistic approach and realignment was necessary.

The project “Demands and development study for the care sector in the district of Lienz” was the representation of the existing welfare system for elderly and dependent persons in the district and, based on that, included the formulation of recommendations for the (further) development of nursing and care services.

The following topics were covered by the study:

  • Analysis of the existing resources in the district of Lienz
  • Strengths / weaknesses analysis of the existing social system for the elderly and infirm
  • Guidelines for an overall strategy for sustainable supply of nursing
  • Formulation of short-and long-term recommendations for action
  • Basis for decisions regarding construction of a nursing home (Nussdorf Debant)
  • Assessment labour demands and proposals for meeting the needs


Association of Local District retirement homes Lienz

Project duration

January till Juli 2012


analysis of customer satisfaction

From 2009 till 2012 we assisted PRINOTH, the leading manufacturer of snow groomers. A major strength of the company is the constant work on the highest possible customer orientation in terms of product development, service and support. PRINOTH emphasizes the company’s vision to set new standards through continuous innovation and places great emphasis on excellent service networks.

Our role was to support PRINOTH in the measurement of customer satisfaction and, after evaluation of the results, to propose concrete recommendations for action.

Analysis of customer satisfaction, with the following topics:

  • Based on the PRINOTH vision and corporate objectives for the coming years, an initial analysis was performed by Hafelekar.
  • Together with PRINOTH then were also discussed possible targets to incorporate them into the set of questions of the customer satisfaction analysis.
  • PRINOTH has a very international customer base. Therefore, great emphasis was placed on a detailed workflow.
  • We also supported the project through our many years organizational know-how.
  • The evaluations in the field of customer satisfaction are by nature very complex, since there are many different topics to be included and make comparable.
  • A discussion on concrete areas of action concluded the survey.



Project duration

2009 and 2012


MOTIVES – Measuring Organisational Training: Illustrating Value, Economic and Social

This project was initiated to motivate SMEs to implement and invest in training for the workplace (particularly for low skill workers).

The Partnership is developing a web based training evaluation toolkit, which aims to show employers the social and economic value of training outcomes and impacts. This toolkit is underpinned by the European Common Quality Framework (ECQF) and the Social Return on Investment (SROI) models.

The core partnership consists of 6 organisations representing five countries, Ireland, Austria, Hungary, Italy and Germany The project has developed a strong partnership with European organisations the majority of whom are engaged in working with employers in supporting VET provision to the needs of the labour market. The partnership therefore has a remit to publicise the project results within their professional networks.


  • Research report indicating the national and European context
  • Evaluation toolkit and associated web framework with programmed reporting application for measuring the social and economic return on investment from training for SMEs
  • Training module for practitioners and associated training pack
  • Scientific report illustrating the key findings from the pilot of toolkit

Project duration

October 2010 till September 2012

Project Partners

  • Hafelekar Unternehmensberatung (Austria)
  • Ballymum Job Centre – Dublin (Ireland)
  • ANTARES s.r.l. – Rom (Italy)
  • Heves Megyei Kereskedelmi és Iparkamara – Erlau (Hungary)
  • Euregio Qualifizierungs- und Technologieforum – Ahaus (Germany)
  • Institute for the Development of Employee Advancement Services – Dublin (Ireland)
  • Stadt Münster (Germany)

Care-Evaluation Tyrol

Evaluation of inpatient care in Tyrol

The project “Evaluation of inpatient care for the region of Tyrol” serves as a review and further development of the financial environment and the quality standards for inpatient care in Tyrol. The operational project objectives are the three working groups: general economic conditions, care and support framework and future care system assign Tyrol.

Objectives of Working Group 1: general economic conditions

  • Developing estimations for costs of Tyrolean residential and nursing homes based on a catalog of services
  • Determining a cost-recovery tariff for the service catalog of the Tyrolean residential and nursing homes based on a newly developed cost center accounting for the years 2008 and 2009
  • effective, transparent and fair distribution of resources of the cost object

Objectives of Working Group 2: Care and support frame

  • care mandate and performance catalog for the Tyrolean residential and nursing homes
  • Definition and description of a “reasonable care”
  • Development of criteria of qualification for care and maintenance in Tyrolean residential and nursing homes

Objectives of Working Group 3: Future care system Tyrol

Based on an assessment of the current status, problem analysis and evaluation (SWOT analysis), the following points are selected as targets for the working group:

  • Principles for the long-term development and future models of care and care facilities, taking into account the financial feasibility
  • Guidelines for new alternative models for the care and maintenance as well as the focus on special care and nursing services and facilities in relation to a medical supply
  • Networking Strategies for inpatient, day-care and mobile care and nursing care services

At the end of the project period, an outcome document was written, which presented, prioritized and, following the basis points, discribed. the proposals for action. The vast majority of recommendations for action comes directly from the group work. Some aspects have also been introduced by the facilitator.


Land Tirol

Project duration

May 2010 till September 2011


Alternative surfaces for high frequency (HF) components

The implementation of a mobile filter by plastic technology and alternative coating (fulfilling the required electrical characteristics) means a technological leap for the entire mobile technology! The innovation of this project is therefore particularly important.

The intention of the project was to assess which alternative materials and material combinations can meet the requirements for electrical quality and passive intermodulation. Therefor, it was necessary to try and qualify a variety of coating materials and processes. The project aim was to develop a very special process to enable the production of a RF filter, hereby abstaining from galvanic plating.

In principle, this initiative project theoretically considered the possibility of alternative coating techniques over conventional copper and silver plating. Like in many research and development projects it is essential to exploit theoretical considerations in the run-up. Yet, in order to utilize the respective market opportunities, these theoretical insights have to be tested and qualified through practical functional models and test series. KATHREIN Austria is currently working on a successor project, which will also draw on the expertise of external partners to be able to test the project in practice.



Project duration

01.03.2011 to 06.30.2011

Join In a Job! Manual.

Martina Bechter, Paul Schober (eds.)

Join In a Job! Practitioner´s manual. A career guide for migrants

Innsbruck, Wien, Bozen: Studienverlag 2010.

ISBN: 978-3-7065-4971-4; 176 pages; incl. CD-ROM, € 19,90

Hafelekar Series Volume 5

Short description:
The intercultural career guidance method “Join In a Job!” aims at empowering young people with migration background for the job market and VET. A portfolio of questionnaires, diagnostic tools and worksheets assist career guidance officers in their work with young migrants – country specific tools are available here on CD for practitioners in Austria, Germany, Ireland, Italy and Poland.

8 hints for using “Join In a Job!”

  1. Experiences in career guidance and intercultural work are essential to use the method effectively.
  2. Before using the method, get involved with the variety of tools and diagnostic instruments first.
  3. It is not intended to use all instruments for all clients – this is rather a toolkit!
  4. Rephrase personal questions to what is appropriate for the individual client.
  5. Mind maps visualize the holistic approach: various living areas are important for the job search.
  6. Parts of the method can also be used in group settings.
  7. The most suitable career guidance setting is a long-term one.
  8. Clients are experts of their own (professional) life!

This book was produced and published within the EU-Leonardo Transfer of Innovation project Join In a Job!


Margit Raich, Paul Schober, Josef Zelger (eds.)

GABEK IV – Sprachliche Strukturen, Theorie und Anwendung.
GABEK IV – Linguistic Structures, Theory and Practice

Innsbruck, Wien, Bozen: Studienverlag 2010.

ISBN: 978-3-7065-4811-3; 340 pages; €42,90

Short description:
This volume contains the results of the VII. International GABEK®-Symposia and some additional contributions.

In the first part the authors deal with linguistic structures that promote learning, understanding and recall of knowledge and experience and show how GABEK® can complement other methods as a method of textual analysis.

In the second part ‘theory’ it is shown that partial results of the GABEK® -procedure in some cases can be considered as regionally limited theories and can be tested methodically. Also it is referred to philosophical, social and economic contexts within GABEK® has a special meaning to problem solving.

Finally, the third part of “practice” describes practical applications of the GABEK® method, when it was used for identity research, the evaluation of a crisis event and to regional development.